UPCOMING SEMINARS

By having Ann Butera present a program at your organization, you’ll get tips and techniques you can put to use immediately. She delivers informative and critical organizational advice in a no-nonsense, down-to-earth, and humorous way. For over 25 years, Ann has worked with clients to assist them in achieving their specific organizational and business objectives and deliver value-added training.

Following are some of the programs she will be presenting this year.

January 30-31, 2012

MIS Audit Leadership
Location: Orlando, FL
Core Competencies of Internal Audit Leadership  
World-class audit leadership skills for leading a world-class audit department:
The Art of Effective Audit Leadership: Is Your Style Helping or Hurting?; How to Be a Trusted Advisor: Using Influence and Building Integrity; Using Conflict Resolution and Negotiation Techniques for Sustained Organizational Change. Contact MIS Training Institute for more information.

Overcoming Audit Challenges
Removing the obstacles to an effective audit function: Enhancing Audit Committee and Senior Management Communication; Developing Audit Reports That Foster Change; Enhancing Bench Strength and Building the Right Team. Contact MIS Training Institute for more information. 

February 7, 2012
Presentation Skills Training
(One-day session/Location: New York, NY)
By participating in this class, you will be able to use a structured approach when planning and delivering presentations, stay calm and focused while delivering the message, respond effectively to questions concerning any aspect of the presentation, identify your own strengths and limitations in presentational style and approach, minimize the use of audible pauses and other message detractors, advance your ability to read and respond to the audience’s non-verbal signals, and improve your ability to deliver a logical, cogent, and effective presentation that inspires audience confidence and interest in your Company’s services and expertise. Contact us at (516) 354-3551 for more information.

February 8, 2012
Effective Negotiation Skills
(Full-day session/Location: New York, NY)
Upon completion of this program, participants will be able to describe the strengths and weaknesses of their own negotiating style and identify specific areas of behavior to be developed/changed so as to improve their performance in future negotiations, explain the phases and stages involved in a negotiation, prepare and plan for a negotiation in a systematic, flexible and effective way, distinguish between “Concession trading” and “Concession making”, distinguish between tactics which are acceptable and those which are not, and face with confidence their next negotiation using ideas generated during the workshop. Contact us at (516) 354-3551 for more information.

February 9, 2012
Dealing with Difficult Situations and Clients - Advanced Negotiation Skills
(Full-day session/Location: New York, NY)
By the end of the program, delegates will be able to:
 Describe the strengths and weaknesses of their own negotiating style and identify specific areas of behavior to be developed/changed so as to improve their performance in future client situations; Explain the phases and stages involved in a negotiation; Prepare and plan for a negotiation in a systematic, flexible, and effective way; Maintain calm under pressure; Face with confidence their next negotiation using ideas generated during the workshop. 

February 16, 2012
Effective Negotiation Skills
(Full-day session/Location: New York, NY)
Upon completion of this program, participants will be able to describe the strengths and weaknesses of their own negotiating style and identify specific areas of behavior to be developed/changed so as to improve their performance in future negotiations, explain the phases and stages involved in a negotiation, prepare and plan for a negotiation in a systematic, flexible and effective way, distinguish between “Concession trading” and “Concession making”, distinguish between tactics which are acceptable and those which are not, and face with confidence their next negotiation using ideas generated during the workshop. Contact us at (516) 354-3551 for more information.

February 23, 2012
Time Management Techniques
(Half-day session/Location: New York, NY)
By the end of the program, delegates will be able analyze how time is wasted and stolen, share tips and ideas on time planning from across the world, prioritize tasks using an urgent vs. important matrix, and use personal goal setting to improve time management. Contact us at (516) 354-3551 for more information.

March 12, 2012
The Influential Auditor: How to Be the Trusted Advisor
(Full-day session/Location: Bloomington, IL)
The ability to get results from people at different organizational levels is critical to every auditor’s success. Equally important is being able to add value and work effectively with other departments.
 
During this interactive session, Ann M. Butera, President of The Whole Person Project, Inc., an organizational development consulting firm that specializes in internal audit and risk management, will explain ways you can communicate powerfully and meaningfully so that your messages get the attention they deserve. During this one-day program, she will provide you with techniques you can use to influence your clients, deal effectively with critical conversations, and overcome resistance at any point in the audit. Contact IIA Central Illinois for more information.

March 19, 2012
Management Fundamentals
(Full-day session/Location: New York, NY)
 The aim of this course is to introduce the core concepts and skills involved in leading, managing, or supervising staff. Contact us at (516) 354-3551 for more information.

March 20, 2012
Presentation Skills Training
(One-day session/Location: New York, NY)
By participating in this class, you will be able to use a structured approach when planning and delivering presentations, stay calm and focused while delivering the message, respond effectively to questions concerning any aspect of the presentation, identify your own strengths and limitations in presentational style and approach, minimize the use of audible pauses and other message detractors, advance your ability to read and respond to the audience’s non-verbal signals, and improve your ability to deliver a logical, cogent, and effective presentation that inspires audience confidence and interest in your Company’s services and expertise. Contact us at (516) 354-3551 for more information.

March 21, 2012
Techniques for Increased Influence and Assertiveness
(Full-day Session/Location: New York, NY)
Being able to get results without acrimony is a core competency for all professionals. The aim of this course is to provide bankers with the skills necessary to influence other colleagues, clients and suppliers, thereby achieving their goals, reducing personal stress, and optimizing profitability. Contact us at (516) 354-3551 for more information.

April 3, 2012
Critical Skills to Transition from Managing Audits to Motivating Auditors
(Full-day Session/Location: Boston, MA)
During this interactive session, Ann will share practical and results-oriented techniques you can use to hone your leadership style. She will show you how to use a consistent approach to find out what motivates your auditors. She will help you become more aware of your own behavior and how it impacts your team members, so that you will have the skills needed to get results through others. Contact IIA Greater Boston for more information.

April 11, 2012
Enhance Your Executive Presence with High Impact Audit Communication Techniques (AM Session)
(Half-day Session/Location: Maine)
During this interactive session, Ann M. Butera, President of The Whole Person Project, Inc., an organizational development consulting firm that specializes in internal audit and risk management, will explain ways you can communicate powerfully and meaningfully so that your messages get the attention they deserve.
 
Techniques for Overcoming Audit Objections (PM Session)
(Half-day Session/Location: Maine)
Upon completion of this working session, the participants will be able to adapt to their audience and provide the right level of detail; handle crucial conversations with auditees effectively to avoid conflict; respond effectively to counteract client stalls and objections concerning corrective actions plan; use specific techniques to overcome client objections to audit issues; walk away with techniques and tools they can use immediately to get on the client’s wavelength and overcome client objections to audit concerns at any point in the audit.